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Privacy Policy

At Silverchilli, we value our customers. That includes your personal data. This Privacy Policy outlines what we collect, why we do that and how we keep it safe.

Our online store operates through Ashopcommerce.co.uk who provide secure hosting, secure transactions and marketing communication.

Orders - We request information from you on our order form. Here you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, this contact information is used to get in touch.

Cookies – A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Google Analytics – we use Google Analytics to collect anonymous browsing data for Silverchilli.com, we use this information to analyse how people use the site. Google do not have any access to personal information.

And, just to be completely clear, we do not share any personal data with anyone for marketing (or any other reason).

You are entitled to view, amend, or delete the personal information that we hold. Email your request to privacy@silverchilli.com

Our Privacy Policy will be reviewed and amended as necessary. Last review 25 May 2018
(c) Silverchilli Limited Limited 2014 - UK Registered Company 4558800 - email us - Tel: 01308 281 034